Orthogonal · April 18, 2019

137: Humans. We Introduce Bugs

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Today Andrew and Brett talk about systems and automation. And how both automation and people can fail - hot tip: they fail in different ways.

High points include:

  • Brett's cat is bringing "gifts" into the house
  • Set it and forget it is not a thing
  • Computers systems don't degrade
  • People love shortcuts
  • When you streamline systems you are almost always removing double checks
  • Brett loves checklists
  • If clients/bosses only see the failures, it is tough to communicate value
  • The pro of computers: They do not deviate. This is also the Con.
  • Andrew and Brett are going to get back to their roots. Metaphors.

Quotes: "It's amazing how much work you can just 'not do' and people don't notice" -Andrew

Links

Internal Control

Checklist Manifesto

Test Driven Development

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