Orthogonal · November 29, 2018

120: Rinsing Off The Turkey



Andrew gets angry about flying. And entitlement. Brett attempts to calm him down and it doesn't work. We eventually make it about business.

High points include:

  • If you can't make it through a 90-minute flight without a pizza you have lots of things wrong
  • Entitlement is far more insidious than you think
  • What the world needs now is over apology
  • Where do you stop your cart in the grocery store?
  • Not being entitled means thinking ahead and beyond yourself
  • The best business do this because it creates joy
  • Joy is a great way to get great prices



"You won't always be an adorable 3-year-old. Eventually, you'll be a grown up that no one cares about." -Andrew

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